Privacy Policy

How we protect and handle your data

Last Updated:

1. Data Controller

The data controller responsible for the processing of your personal data is:

Ghelroxxrrghonea
Am Jägerhof 7
37235 Hessisch Lichtenau
Germany
Phone: +49 176 34608425
Email: callback@ghelroxxrrghonea.world

2. Scope and Applicable Law

This Privacy Policy explains how personal data is processed when you use our website. Processing is carried out in accordance with the General Data Protection Regulation (GDPR), the German Federal Data Protection Act (BDSG), and, where applicable, the Telecommunications-Telemedia Data Protection Act (TTDSG) for storage and access technologies on end-user devices.

3. Data We Collect

We collect and process the following types of personal data:

3.1 Data You Provide

  • Name, email address, and message content when you use our contact form
  • Any other information you voluntarily provide in your communications

3.2 Automatically Collected Data

  • IP address (anonymized where possible)
  • Browser type and version
  • Operating system
  • Date and time of access
  • Pages visited on our website
  • Referring website address

4. Purpose of Data Processing

We process your personal data for the following purposes:

  • To respond to your inquiries submitted through our contact form
  • To provide and maintain our website functionality
  • To analyze website usage and improve our services
  • To ensure the security of our website
  • To comply with legal obligations

5. Legal Basis for Processing

We process your personal data based on the following legal grounds under the GDPR:

  • Consent (Article 6(1)(a) GDPR): For optional technologies, analytics, marketing, and specific contact-related processing where consent is requested.
  • Legitimate Interest (Article 6(1)(f) GDPR): For technical operation, IT security, and abuse prevention where a balancing test supports our interests.
  • Legal Obligation (Article 6(1)(c) GDPR): We may process data to comply with applicable laws and regulations.

Where storage of or access to information on your device is concerned, we rely on Section 25 TTDSG (consent for non-essential technologies; necessity for strictly required technologies).

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected:

  • Contact form data: Retained for 2 years after the last communication, unless ongoing correspondence requires longer retention.
  • Server logs: Retained for 30 days for security purposes.
  • Cookie preferences: Retained in your browser until you clear your local storage or change your preferences.

7. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

  • Right of Access: You may request information about the personal data we hold about you.
  • Right to Rectification: You may request correction of inaccurate or incomplete data.
  • Right to Erasure: You may request deletion of your personal data under certain circumstances.
  • Right to Restrict Processing: You may request limitation of data processing under certain conditions.
  • Right to Data Portability: You may request to receive your data in a structured, machine-readable format.
  • Right to Object: You may object to processing based on legitimate interests.
  • Right to Withdraw Consent: You may withdraw your consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact us using the information provided above.

You also have the right to lodge a complaint with your competent supervisory authority under Article 77 GDPR.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • HTTPS encryption for all data transmission
  • Regular security assessments and updates
  • Access controls limiting data access to authorized personnel only
  • Secure data storage practices

9. Cookies and Consent Management

Our website uses cookies to enhance your browsing experience. For detailed information about the cookies we use and how to manage them, please see our Cookie Policy.

You can give, refuse, or change consent choices via our cookie settings interface at any time. Withdrawal of consent applies to future processing and does not affect processing carried out before withdrawal.

10. Third-Party Services

Our website may use the following third-party services:

11. International Data Transfers

Some of the third-party services we use may transfer data outside the European Economic Area (EEA). When such transfers occur, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

12. Children's Privacy

Our website is not directed at individuals under the age of 16. We do not knowingly collect personal data from children. If you become aware that a child has provided us with personal data, please contact us.

13. Right to Lodge a Complaint

If you believe that our processing of your personal data violates data protection laws, you have the right to lodge a complaint with a supervisory authority. In Germany, you may contact:

Der Hessische Beauftragte für Datenschutz und Informationsfreiheit
Gustav-Stresemann-Ring 1
65189 Wiesbaden
Germany

14. Advertising and Measurement Transparency

Where legally permitted and based on your consent, we may use measurement and marketing technologies to evaluate campaign performance, including visits originating from advertising platforms such as Google Ads. No sensitive health data is intentionally collected through this website for advertising purposes.

15. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

16. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: callback@ghelroxxrrghonea.world
Phone: +49 176 34608425
Address: Am Jägerhof 7, 37235 Hessisch Lichtenau, Germany